FAQ

                                                                                                                                                          

 how often are new slimes added to the store?  New slimes are released every Saturday at 1pm pst. ♡

when will my order ship? Current processing time is 1-5 business days ♡

what will i receive in my package? All orders come with an extras baggie that includes a business card with slime care instructions, borax to make your own activator, and candy. Larger orders get more fun extras like candy, free slime, and slime supplies. ♡

why did my slime arrive underfilled from the brim line? All slimes are only filled to the corresponding ounces that they are listed as. All our 8oz slimes are packed in 10oz jars to leave extra room for inflation, and so your slime does not dry out. ♡

how do i apply a discount code to my order? First, click "checkout" once you have your slimes added to your cart. then, click on "show order summary" and then you can add your code to the box that says "gift card or promo code". ♡

why can't i add more than one discount code to my order? Our website only allows one discount code per order. You can not combine two codes together. ♡

refunds, returns, cancellations? We don’t process refunds, returns, or cancellations at request. There is a 20% fee for all refunds and cancellations. ♡

what happens if my package gets lost or stolen in transit? We are not responsible for packages once they are in the hands of USPS. If your package gets lost or stolen please contact USPS or the shipping carrier directly. ♡

have any more questions that you didn't find an answer to? contact us via email at help@cornwithslime.com